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Mon compte a été débité pour une réservation qui a échoué. Quand vais-je récupérer mon argent?

Le temps de traitement des remboursements sur les réservations échouées varie en fonction du mode de paiement utilisé. Dans le cas d’un échec de réservation, nous vous enverrons un e-mail contenant des informations détaillées relatives au processus de remboursement.

Si votre réservation n’a pas été confirmée, mais que vous ne trouvez pas notre e-mail dans votre boîte de réception, veuillez vérifier votre dossier de courrier indésirable avant de nous contacter.

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Gotogate / Gotogate Pty Ltd, Level 1, 60 Martin Place, Sydney NSW 2000, Australia.
Telephone: +61 2 9061 7019
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